What Problems Students Face in Online Classes & How to Help
Find out what problems students face in online classes and get practical tips to help your child overcome common challenges and succeed with virtual learning.
Eric C. Franzen is a veteran educational leader, entrepreneur, and innovator with more than 20 years of experience advancing high-quality education across traditional, online, and international learning environments. As Co-founder and Director of Ideal School, he has built a career at the intersection of academic leadership, bilingual education, and global school development, with a strong personal and professional connection to Latin America.
Eric began his work in education as a classroom teacher, where he developed a strong foundation in curriculum design, student-centered instruction, and instructional leadership. Over time, his role expanded into school leadership and educational entrepreneurship, guiding programs, teams, and institutions through periods of growth, transformation, and innovation. His work reflects a consistent focus on access, equity, and academic excellence for diverse student populations.
He holds a Master’s degree in Educational Administration from Seattle Pacific University, where he trained in organizational leadership, school governance, and strategic planning. He also earned his undergraduate degree in Education from the University of Washington, grounding his career in strong pedagogical theory and classroom practice. These academic credentials support his practical experience leading schools across different models and cultural contexts.
Eric is best known as the co-founder and owner of Ideal School, recognized as the world’s only two-way dual language immersion online school. Under his leadership, Ideal School pioneered a fully online model that delivers authentic bilingual education while maintaining the rigor, structure, and community of a high-quality international school. This work positioned Eric as a leading authority in online education and dual-language program design.
At Ideal School, Eric helped design systems that support bilingual literacy development, cross-cultural competency, and global citizenship. He led the development of curriculum frameworks, teacher training models, and operational structures tailored specifically for online dual-language immersion. His work demonstrates that bilingual education can thrive in virtual environments when designed intentionally and led by experienced educators.
Throughout his career, Eric has advised families, educators, and school leaders on best practices in online learning, international education, and bilingual program implementation. His leadership reflects a deep understanding of how technology, pedagogy, and organizational culture intersect to shape student outcomes. Colleagues recognize him for his clarity of vision, operational discipline, and commitment to educational excellence.
Eric remains actively engaged in shaping the future of online and bilingual education through school leadership, mentorship, and thought leadership. His work continues to influence how schools serve multilingual learners in a global, digital-first world.
Find out what problems students face in online classes and get practical tips to help your child overcome common challenges and succeed with virtual learning.
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